![]() ![]() without having to tie up said phone for 12 hours plus. I don't mind having to use my phone to get information on my tracker, I just want to be able to also download updates, etc. ![]() I JUST LOVE that Fitbit Support so blazah about just buy a new PC w/Windows 10 to use with your Fitbit that you just bought and spent over $100 for.now spend over $500 to get a new PC or Laptop to use to update it too. Want to use my Windows 7 PC.now I find I cannot do this. I have a smartphone (before my purchase of fitbit versa) but it has taken over 12 hours to get 30% way through the firmware update. So I assume almost all Fitbit users also have a smartphone. Last I heard nearly 50% of Windows computers are running Windows 7. That problem was also "elevated." I was told to expect a solution in a of couple weeks. But back then, while you could get to the screen to select your device using FitBit Connect, selecting Charge HR worked, but selecting Charge 2 crashed Fitbit Connect. I don't know if the sync part of Fitbit Connect still works, as I can't get the Fitbit paired through Fitbit Connect.įYI I stuck with the Charge HR because when my first Charge HR died (at 10 months) it was under warranty and I chose to accept a discount on a Charge 2. I am supposed to hear back in a couple of days. The support person has "elevated" the problem. I was directed to update to the latest version of FitBit Connect (I was running 6982) and was able to download a newer version (7066). I got a new Charge HR (on eBay) and was rather disheartened to find that FitBit Connect just hangs trying to update my profile and never even gets to the screen to select a device. I had been happily syncing my Charge HR on my Windows 7 machine for about 16 months and then the Charge HR stopped being able to hold a charge. I was told yesterday by a FitBit phone support person that Fitbit Connect should work with Windows 7. I'll be around if you need further assistance! I'd like you to take a look at the information in this article where you can find all the requirements and the detailed instructions to setup your Charge 2. As I mentioned before, If you want to set up your Charge 2 by using a computer with the Fitbit Connect software, then the main requirement is either using a Mac or a Windows computer with at least 8.1 (with this one, you should use the USB Dongle) software as well as Windows 10 computers. In case you have a mobile device that is included in the list of supported ones, you can set up your tracker with it. I'd recommend using our redesigned and enhanced Fitbit app for Windows 10 after upgrading your PC, tablet, or mobile device to Windows 10. ![]() Customers who already have the app can continue to use it, but the app doesn't support our new trackers such as Fitbit Alta, Blaze, Charge 2, Flex 2, Ionic, and Versa. So if you are using a computer to sync your Fitbit device, take care of things before the October 13 shut down date.Welcome to the Fitbit Community hope you're doing great! Thanks for already troubleshooting this inconvenience, nice way to go!īack in 2016 we announced that the Fitbit app for Windows 7, 8 and 8.1 are no longer available for download. Unfortunately, these services are currently not supported. Most will likely be subscribed to Apple Music, Spotify, or YouTube Music. Instead, Pandora will select "three of your most-listened-to stations." Pandora Premium subscribers will not have such limitations and will have the ability to download any song or playlist to their devices.Īs you can imagine, the solutions above will only be for the most dedicated Fitbit users, as Pandora and Deezer haven't been relevant in the music scene for quite some time. Pandora Plus subscribers will not be able to choose what stations or playlists get downloaded to their device. The Pandora Plus subscription starts at $4.99, while the Pandora Premium subscription will come in at $9.99. Deezer starts at $9.99, and Pandora offers two different subscription tiers that can be used to sync music to a Fitbit device. Both services offer a three-month trial, but after that, users will have to subscribe to one of the premium accounts to continue syncing their devices via a computer. ![]()
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